this customer is not a trusted person, i send him and his team is all based on 3 trivets picture and size and weight, and once order is finished, also send them 3 trivets order all pictures for him to confirm, once he is confirmed is ok, then i can send him order, now he receive order, he say he need is for 4 trivets, this is very bad business experience with this person , i also don't want to made business with this person anymore, is not series for his order and business, now he say this is my mistake, very bad. our product link is based on 3 trivets and 4 trivets two items product links, he say our product link only for 4 trivets, so he think he buy is for 4 trivets, in fact our link included 3 trivets and 4 trivets, and as he need is very cheaper price, so i give you is all based on 3 trivets picture, size and weight, and he is also confirmed is ok . then i send him the order. don't made this person to made business anymore, this is very bad buyer, is not serious for the business